Updates & Support

The Blackout Drive is designed to operate completely offline.

Manual Library Updates

While the drive can automatically download new content when Network Lock is disabled, you may want to update a completely air-gapped drive manually. To do this, download the latest content package from a secure computer and transfer it to your drive.

Download the latest Offline Content Package (ZIP) from theblackoutdrive.com or contact support@theblackoutdrive.com for a download link.
Plug in your Blackout Drive.
Extract the ZIP file.
Navigate to The Blackout Drive/drive/_system/content/
Copy the extracted folders into the content directory, overwriting existing files if prompted.
The next time you launch the drive, the library will automatically re-index the new files.

Mesh Radio Firmware

If you purchased the Basecamp or Field Kit, your Heltec V3 radios come pre-flashed. However, if you need to re-flash your radio or flash your own hardware, use the official Meshtastic Web Flasher.

LAUNCH MESHTASTIC WEB FLASHER ↗

Customer Support

If you need assistance with your drive, hardware replacement, or have technical questions, our support team is ready to help. Please include your order number in your email.

support@theblackoutdrive.com — Hutton Technologies LLC